CV

Marc Smeehuijzen
Amsterdam, The Netherlands
Mobile: +31 6 - 24 525 136
Email: marc.smeehuijzen@easytech.nl
Website: www.easytech.nl

Nationality: Dutch

Objective

My specialty is creating user-friendly digital technology. I make interaction designs for all kinds of devices, do user research and develop a comprehensive experience strategy. Besides design, I focus on the business goals and technical feasibility of a project, because all these factors have to be balanced for success.

Experience

Feb. 2022 – Present	Levin Lab at Tufts University, Medford (MA) USA UX Designer (part-time) Web design and development for the Levin Lab which does research on bioelectricity and regenerative medicine
Mar. 2021 – Present	Longevity Wiki UX Designer (part-time) UX strategy and design of Longevity Wiki: an open science platform on healthy longevity
Nov. 2020 – Present	LeasePlan, Amsterdam UX Designer (freelance via Jungle Minds) Interaction design and user research for apps on vehicle maintenance and repair
Jun. 2019 – Mar. 2020	Royal Schiphol Group, Amsterdam UX Consultant (freelance via Jungle Minds) UX strategy, UI design and research for Smart Assets & Buildings at Schiphol Digital
Jul. 2018 – Dec. 2018	KPMG, Amstelveen UX Consultant (freelance) User experience analysis and redesign KPMG Innovation Factory
Jun. 2017 – Dec. 2017	KLM, Amsterdam Interaction Design Lead (freelance) UX strategy and service design Passenger Operations, coaching interaction and visual designers
Apr. 2017 – May 2017	ABN AMRO, Amsterdam UX Designer (freelance via Fabrique) Interaction design Prospery wealth management web app
Oct. 2016 – Nov. 2016	Philips, Amsterdam UX Designer (freelance via User Intelligence) Interaction design Philips annual report website
Jun. 2016 – Sep. 2016	RTL Nederland, Hilversum UX Strategist (freelance) Interaction design, information architecture and usability test RTL corporate website
May 2016 – Jun. 2016	Philips, Amsterdam UX Designer (freelance via User Intelligence) Redesign Philips homepage navigation and design Philips support journey
Feb. 2015 – Oct. 2015	ING, Amsterdam UX Designer (freelance) Interaction design business financing tool and payment services portal for webshops, customer journey analysis new business clients
Oct. 2012 – Jun. 2014	ING, Amsterdam UX Designer (freelance via Informaat) Interaction design and usability testing SEPA payments, Mijn ING homepage, Mobile commerce, Savings accounts, Credit applications, iDEAL, Mijn ING homepage and Investments
Dec. 2011 – Oct. 2012	United Academics, Amsterdam Content Writer (freelance) Writing popular science features for United Academic's online magazine
Nov. 2010 – Jun. 2011	Knab, Amsterdam Interaction Designer (freelance via Virtual Affairs) Interaction design and usability testing Payments and Savings
Feb. 2010 – Apr. 2010	ZyLAB, Amsterdam User Researcher (freelance via Okapion) Usability consultancy for ZyLAB's Legal Review web application
Sep. 2009 – Nov. 2009	Van Lanschot Chabot, Den Bosch Interaction Designer (freelance via Backbase) Interaction design web application insurance intermediary
Jan. 2009 – May 2009	Innovam, Nieuwegein Usability Specialist (freelance via Nubiko) Profiling end-users, expert review and usability test of iBKI's web application for exam registration
Feb. 2006 – Dec. 2008	CGI, Rotterdam Lead User Experience Interaction design and user research for DJI (Dutch National Agency of Correctional Institutions), Logica Telecom, ICTU (Dutch Electronic Government Institution), ING, Shell and Dutch Tax Office. Advising and mentoring 10 junior interaction designers and user researchers.
Mar. 2003 – Nov. 2004	Erasmus Universitair Medisch Centrum, Rotterdam Information Analyst Requirements analysis for LiverDoc, an online consultation system for liver diseases (internet start-up in Erasmus MC business incubator)
Aug. 2000 - Feb. 2001	TNO – Human Factors, Soesterberg Human Factors Engineer Creating usability guidelines for UWISH, a TNO web navigation assistant. Researching online shopping behavior for Albert Heijn (Dutch supermarket chain).

Education

1995 - 2000

University of Amsterdam

M.A. Cognitive Psychology

Thesis - 'Computer Animation and Learning'
Internship: University of Oregon, USA (3 months): usability study genetics web application
Internship: Microsoft in Redmond, USA (3 months): usability study MS Office help system

1991 - 1996

University of Amsterdam

M.S. Medical Information Science

Thesis - 'Use of Relational Databases for Tracking Educational Experiences and Objectives'
Internship: Medical College of Georgia, USA (5 months): development of two relational database systems for physicians in training and diabetes patients

Skills

Strategy consultancy (concepting, service design, customer journeys, coaching junior designers)
Interaction design (wireframing, prototyping, UI design, responsive design, information architecture)
User research (usability testing, expert reviews, paper prototyping, field studies, personas, accessibility testing, A/B testing, analytics)
Figma, Sketch, Axure, Miro, InVision, Zeplin, Illustrator, Photoshop, Visio, WordPress, HTML, CSS, UserZoom, Morae, Lookback, Loop11
Dutch (native) and English (fluent)

References upon request

Back to homepage