Knab is a Dutch online bank, supported by Aegon, that had to be built from scratch (name during development was 'Bank van Morgen'). As of September 2012, she offers services like payments, savings, investments, asset management and financial planning with a strong focus on customer service.
Timeline
Nov. 2010 - Jun. 2011 (8 months)
Activities
My activities included creating the interaction design of the payments and savings part of the website (e.g. transfer money, recurring payments, transaction overview, opening of savings account and deposits). I also created a general interaction design for the entire site of all controls (e.g. tabs, text fields, drop downs, radio buttons, tooltips) and patterns (e.g. help texts, error messages, validations, forms, tables, lightboxes). In addition I did a usability test on a clickable prototype of the payments part of the website.
Deliverables
Wireframes, general interaction design, prototype, usability report and video.
Technology
Web application for PC and iPad based on Microsoft .NET. Wireframing and prototyping in Axure. Usability test with TechSmith Morae.
Collaboration
Virtual Affairs
Examples
Wireframe for transferring money (with fictitious data and without graphic design)Wireframe of the transaction overviewWireframe of the savings account detailsWireframe for goal saving 1Wireframe for goal saving 2