Innovam is a Dutch knowledge and training institute in the mobility sector and provides for training and exams in automobile and bike technology. Their daughter organization IBKI takes care of the exam registration which was being done with paper forms. Innovam decided to develop a web application for this. The application had internal users (about 50 IBKI employees) who daily plan exams, invite participants and process grades, and external users (about 50 thousand participants, employers, examiners and training institutes) who had to sign up for the exams and look up results.
Jan. - May 2009 (5 months)
My responsibility concerned the usability of the web application. For this I created user profiles and use scenario's and I did an expert review of a prototype. I also did a usability test with six users and created a number of wireframes as part of my recommendations.
User profiles, use scenario's, expert review report, usability test report and video, wireframes.
Web application in Microsoft .NET. All reports in Microsoft Word, usability test with TechSmith Morae and wireframes in Axure.