Schiphol

Dashboards for smart assets & buildings

Project

Amsterdam Airport Schiphol is the largest airport in the Netherlands and one of the busiest in Europe. It is a challenge to keep all assets (e.g. passenger bridges, elevators, moving walkways, toilets) free of disruptions and to make Schiphol buildings more sustainable. That is why the Smart Assets & Buildings department was established at the end of 2018 within Schiphol Digital, which equipped assets and buildings with sensors that continuously measure performance. One of the projects was SmartVOP, which focuses on Aircraft stands (VOPs, i.e. aircraft parking spaces) and another project was SmartBuildings, which focuses on energy consumption and the health of Schiphol buildings. Both projects required dashboards that provided insight into performance.

Timeline

Jun. 2019 - Feb. 2020 (8 months)

Role

UX Consultant

Activities

I conducted user research for the SmartVOP project, including shadowing sessions at the Schiphol Operations department and interviews with the Cluster Outside team. Then I designed dashboard wireframes. For the SmartBuildings project I designed and prototyped a dashboard based on interviews.

Deliverables

Concepting sketches, wireframes and prototype.

Tools

Sketch and InVision.

Collaboration

Jungle Minds

Examples

SmartVOP wireframe for the Schiphol Operations department with sensor reports of passenger bridge failures

SmartVOP wireframe for the Schiphol Cluster Buiten team with an overview of aircraft stands and asset failures in the current month — SmartVOP wireframe for the Schiphol Cluster Buiten team with an overview of aircraft stands (VOP's) and asset failures in the current month

SmartVOP wireframe for the Cluster Buiten team with an overview of the current availability of aircraft stands (VOP's)

SmartVOP wireframe for the Cluster Buiten team with the performance history of a specific aircraft stand (VOP)

SmartBuildings wireframe for the Schiphol Real Estate department with the electricity consumption of two systems in a Schiphol building — SmartBuildings wireframe for the Schiphol Real Estate department with the electricity consumption of two systems in the Schiphol building Avioport

SmartBuildings wireframe with an overview of the health of the Schiphol buildings

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